Click here, select ‘unsolved’ and type ‘human’ to join the live CS queue. To get a case ID you must start a live chat with support.
Users with Binance US cases will have to refer to r/BinanceUS Please note: We can’t help you unless you provide us with a valid case ID. This will help users that still need help get the attention they need.
If your case gets resolved, please delete your comment. Provide a description of your issue (we’ve included a few common problems below) Make sure you login and provide your email or phone number, select your issue from the options, if your issue wasn’t answered click ‘unresolved’ and type ‘human’ to interact with our live support team, then click ‘okay’ to proceed.ĭo not hesitate to help your fellow Binancians as long as their inquiry is a general one, however attempting to engage in sensitive matters, or providing wrong information will lead to the comment being removed.Ĭomment on this thread with your case ID (please ensure your case ID is still valid before posting) Please do note any support requests outside of this thread will not be attended to, thanks for understanding.Ĭlick here for official Binance support. Please understand our intention, and cooperate with us by starting a chat with our official support for us to be able to assist you. Please keep in mind that for the safety and the privacy of our users, we do not ask for, or otherwise provide account-specific information on Reddit. We use this thread to consolidate any support questions or queries into one place.
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